Under minimal supervision the Education Program Administrator performs consultative and administrative work for the Board of Nursing and reports directly to the Associate Director for Education and Evidence Based Regulation.
In this position, the EPA is expected to exhibit excellent customer service and teamwork skills and communicate verbally and in writing at a high level.
The ability to manage a challenging workload is critical to accomplishing the work to be done.
A Senior Investigator investigates alleged violations of the Nurse Practice Act, and recommends appropriate disciplinary action to the Board.
The Nursing Board Consultant (NBC) investigates both alleged nurse practice and non-nurse practice violations of the Nurse Practice Act, and prepares a report and recommends appropriate disciplinary action to the Board.
This position investigates all suspected violations of the Nurse Practice Act received about individual licensees, applicants or certificate holders, and applies and interprets Federal, State and agency laws, rules, regulations and policies regarding nursing practice.
The Customer Service Representative IV handles the most complex customer service complaints, inquires, and issues and performs the complete range of agency customer service functions within the work section.